G7th has a 100% commitment to customer satisfaction. If you have a defective capo we will replace it free of charge, anywhere in the world*, all we ask is that you return it to us at the address below and follow these instructions when packing up your capo:
- Before you ship your defective capo, please can you contact us to let us know it is coming.
- Please clearly mark the package as "faulty product - zero value" to avoid unnecessary customs charges.
- Make sure you send us your full postal address, a contact email address and a contact telephone number (for the courier when we send the replacement).
To register your warranty online please fill out the form below. You can also register by post if you prefer.
*The warranty covers any manufacturing fault or failure of the mechanism during normal use. It is not an insurance policy and does not cover any misuse or accidental damage.
If you wear out the rubber on your Performance capo you can obtain a replacement through our online store. For most users the original rubber will last a lifetime.
To activate your G7th product warranty, please enter your details below:
Required fields are marked with an asterisk (*)
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