Terms & Conditions

Statutory Rights

Nothing in these Terms and Conditions shall affect your statutory rights under the law of England.

Payment

You can pay for your purchases using Paypal, or by credit or debit card using our Braintree credit card gateway. G7th do not at any time have access to your credit card details. You will receive your email by invoice, with a paper copy included with your capo(s).

Prices

Prices are shown in 3 currencies. USD, EUR and GBP.
EUR and GBP prices include VAT at the local rates. USD prices are shown net of all taxes.
We can only collect VAT on orders despatched to countries within the European Union with a total of €150 or less. For higher value orders, please contact us directly.
Orders shipped to European non-EU countries will have VAT (calculated at your local rate) deducted at the checkout.

Engraving

We reserve the right to decline to engrave any text or images which we deem to be inappropriate or obscene. We will contact you if we feel there is a problem with your order.

Delivery

We aim to despatch all orders promptly. Orders received before 2pm Tuesday-Friday GMT are normally despatched that day. Orders received between 2pm Friday through to 2pm on Monday will be despatched on Monday. We send a "Confirmation of Despatch" email automatically when we despatch your order. If you have not received your order within the expected time frame please contact us.

Returns and Cancellation

If you wish to cancel an order, please email us using the contact form. You can cancel up to the point where we have despatched your order. After this time you may return the goods to us within 30 days for a refund.

Warranty

If you have a defective capo we will replace it free of charge, anywhere in the world*. All we ask is that you return it to us at the address below. To register your warranty online please click here.
*The warranty covers any manufacturing fault or failure of the mechanism during normal use. It is not an insurance policy and does not cover any misuse or accidental damage.

G7th Ltd
27 Westhawe,
Bretton,
Peterborough
PE3 8BA
UK